SHIPPING INFORMATION
For each address within the United States, domestic UPS expedited ground shipping is free of charge.
Please allow 4-5 business days.
We are pleased to offer our customers the convenience of express shipping service at competitive rates. You can pick the express delivery option at the checkout. Our trusted partners deliver packages quickly and securely, ensuring that your orders arrive safely and on time.
An estimated delivery time is provided at the checkout and in your order confirmation email. Delivery is usually made Monday-Friday. All orders’ processing time is within 48 hours.
EASY RETURNS
Thank you for shopping with us!
If you are not satisfied with your purchase we are here to help.
Unworn or unaltered merchandise may be returned within 14 days of the date of delivery for a refund.
The following items do not qualify for returns: Swimwear & beauty items, Items marked as final sale, and custom-made items.
Easy returns:
A credit will be issued in the original form of payment.
We will process your refund within approximately 5 days of receiving your merchandise and we will send you an email confirmation once your return has been processed. Your banking institution may require additional days to process and post this transaction to your account. Please allow 1-2 billing cycles from the day you return your package for your account to be credited.
Upon receipt of returned goods, we reserve the right to deny a refund if the merchandise doesn’t meet return policy requirements.
Alternatively, you may pay for the return shipping yourself and send it back with the carrier
of your choice. If doing so, we strongly recommend sending it back using a track-able
and insured shipping option.
Please send to:
Attn: Victoria Rainer DBA
155 W Washington Blvd. #505
Los Angeles CA 90028
If you have any questions, contact us customerservice@victoriarainer.com.